Reference

The Terms That Cover Your Account

Your 71tk account runs on one written set of terms, and they start the moment you log in: the wallet, the lobby, the sportsbook, and every table or slot you open.

Account rules in plain EnglishWallet terms for bKash, Nagad, RocketUpdated when a rail or supplier changesHelp desk for policy questions
71tk The Terms That Cover Your Account
ACCOUNT HELP DESK

Where to Raise a Terms Question

If a clause does not read clearly, ask us before you act on it. Log in, open the help tab in your account and start a new request; the same route handles a wallet query, a closed account, or a question about a payment you sent through Rocket. Put the date of the transfer and the reference number in your first message, because that is what we check against your wallet history. We answer in English and keep every reply attached to your account file, so you or we can pick the thread up again later.

Team online

In-account request

The help tab inside your logged-in account is the first place to go. Raise the request there and it ties straight to your wallet record, so we can read the payment alongside your question.

Email for policy questions

Send a written terms question to the support address on your account page and quote your registered number. Writing it down keeps a copy on both sides if you need to return to our answer.

Account closure

If you want to close the account, send the request from the registered number. We confirm the wallet balance and any open check before the account is shut, so nothing is left unsettled.

DATA AND SECURITY

How We Handle Your Account Data

The terms say a fair amount about records, and that is deliberate. We hold the login trail, the wallet history and the support thread together, because a dispute is usually settled by matching those three. When you ask for a copy or a correction, we check the request against your registered number before anything is released. What we can share, and how long we keep it, follows your local law and the settlement record, so the answer is specific to your account rather than a general promise.

Login and session handling

Every login starts with the password you set and a one-time code sent to your registered number. A new device clears the same step, which is why a borrowed phone cannot slip into your wallet.

Wallet records

bKash, Nagad and Rocket transfers are logged with the reference your wallet app gives you, along with the time and the amount. That record is what we match when you query a payment.

Kept records

We keep account and transaction records for as long as settlement, dispute handling and local rules require. Ask us and we explain which of your records are still held, and why.

Requests and corrections

You can ask what we hold on you, ask for a correction, or ask us to pause offer messages. Send it through the help tab; how far each request reaches follows your local law.

Questions About Our Terms

These are the questions we get about the terms themselves: agreement, changes, closure, disputes and the wallet side. Short answers sit below, and the full wording further up the page is the version that counts if the two ever differ. If your question is about one specific transfer rather than the rules, the help desk gets you there quicker.

Yes. Logging in and using the wallet confirms you accept the version published on this page at the time. If you disagree with a change, you can ask us to close the account instead.

We post the current version here and flag material changes in your account messages before they take effect. Keep your registered number active so the message actually reaches you.

We settle any open check first, then return the remaining balance to the wallet that funded the account — bKash, Nagad or Rocket — or by bank transfer where that was the route you used.

It does. Cricket markets, including BPL and international fixtures, sit under the same account rules as slots and live tables, and the settled market result decides the bet.

That depends on where you are when you use the account and on your local law. Raise it through the help tab first; if it cannot be settled, the route set out in the terms applies.

No. One account per person, funded from a wallet in your own name. If a second account is created by mistake, we close the duplicate and move any verified balance across to the main one.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.